Make sure that your company’s policy-makers have a maximum of knowledge AND practice. Business simulation games are a risk-free and efficient way to train both, which is why they are used by leading companies, universities and colleges.

Why using simulation games?

Future and current managers are provided with a risk-free environment where they can learn to make critical decisions which will have both a strategic and tactical impact on the business. They will understand the importance of communication and teamwork and realise that success results from the interaction of different business units.

Why using simulation games by Cesim?

• 100% online, access only by user name and password. No local installation needed. You will not have any security problems and do not need any installation support.
• Our business simulations have been designed so that they can be flexibly adapted to your needs – even during the training course.
• Cesim business simulations are suited for any size of group.
• There will be no compatibility problems – no matter which browser you use.
• The underlying models reflect the challenges faced by companies in the real world.
• Participants do not play against the computer, but against each other. This makes the simulation more realistic and motivates the participants.
• Each participant can choose their preferred language.
• The user interface is intuitive and easy to understand. We will also support you by providing a user manual and video tutorials.
• While each participant is part of a team, everyone also has their own sphere of work.
• Participants and trainers have access to a large number of reports and key data to make decisions and assess their effectiveness.

Why using the services of biz.talk?

biz.talk is the exclusive partner of Cesim in Austria. We have been offering B2B training courses since 1998.

Our motto for success is “Only first-rate trainers deliver first-rate training courses”. We work with our trainers on a long-term basis and thus ensure the high quality level of our training courses. biz.talk makes sure that you will be trained only by professional trainers who are experts in their field because of their excellent teaching qualifications and their many years of teaching experience.

At biz.talk, the managing directors personally take care of your needs and requirements. Our company structure is big enough to offer you a broad range of services all over Austria and small enough to allow personal attention to your needs and requests by the company’s two owners.

Our managing director Wolfgang Reis has more than 15 years of experience in the field of simulation games, both in the business and the university sector. He will be happy to help you develop a simulation game individually customised to meet your needs.

biz.talk business simulation games – an outline

biz.talk business simulation games are used in the training and further training of employees who already hold a management position in a company or are prepared for taking such a position in the future. Depending on the type of simulation, training courses are available for potential managers, middle management or top executives.

biz.talk business simulation games are based on the following principles:

• The individual participants represent members of a management team in the company and make co-ordinated decisions relating to different corporate divisions. In doing so, they have to bear in mind that the business environment is not stable, but is changing constantly.
• Each team member analyses the initial situation and uses this analysis as a basis for their decisions. These decisions will then be systematically compared to each other and the comparison will provide the basis for detailed discussion and consultation within the team. Finally, the team members have to agree on a joint decision.
• Depending on the simulation, the team members need to make decisions in a variety of fields, such as R&D, production, marketing, sales, logistics, finance etc.
• Each team represents a company in the market and has to compete with other companies operating in the same market. Thus, participants do not play against the computer, but against other teams who participate in the same programme.
• The game simulates several rounds of decisions; each round represents one particular period of time (e.g. one quarter, one year). After each round, the teams will obtain the results and can analyse the quality of their decisions. In this phase, the trainer can assume the role of a coach.
• All our business simulation games are perfectly suited both for conventional face-to-face training courses and for online courses. Of course, it is also possible to combine both types of courses.

List of biz.talk simulation games

Which simulation game meets the training objective of your course?

Simulations	Focus	Used In	Participant Tasks	Learning Areas	Success Factors	Languages
Strategy, Business and Management Simulations
International Business and Strategy	Strategic management, international business, global operations, business policy	Undergraduate capstone, graduate, EMBA	Strategic management of a global technology company’s road-maps, demand-supply network, sales in US, Asia and Europe	Economics, finance, human resources, accounting, procurement, production, logistics, research and innovation, marketing	Strategic planning, execution, demand-supply management, finance	English, French, Hungarian, Italian, Lithuanian, Mandarin Chinese, Portuguese, Romanian, Russian, Spanish, Turkish
Small Service Business Management	Entrepreneurship, services management, business fundamentals, SME management	Advanced secondary level courses, undergraduate business courses, business skills for non-business majors	Management of a family hotel in a competitive market with seasonal variations	Overall operation, financial performance, human resources management, capacity management, investments, service quality, pricing, marketing	Operations planning, capacity utilisation, demand forecasting	English, Finnish, French, Italian, Mandarin Chinese, Portuguese, Romanian, Serbian, Spanish
Project Management	Project management, teamwork and leadership, effective collaboration and communication	Introductory and advanced courses, interactive project management sessions, executive and project management training programs	The project team together is tasked with completing a large sub-project and the entire project organization must successfully complete multiple possibly interlocking projects each colored by some unique problem spots	Disseminating information appropriately within the project team and the larger organization, taking into full consideration the unique needs of a real project team in place	Completing tasks with the best quality, least time and cost within budgetary constraints	English, Finnish, French
General Business Management	General business management	Business skills for non-business majors, undergraduate business courses	Sales and operations management of an international pharmaceutical company	Marketing, production, logistics, and financial decision-making. In addition, it links the organization to the wider context of business world and stakeholders	Operations planning, capacity utilisation, investments, demand forecasting	English, French, Italian, Lithuanian, Mandarin Chinese, Portuguese, Turkish
Hospitality Simulation and Marketing Simulation
Hotel and Restaurant Management	Hotel and restaurant management	Undergraduate, graduate, EMBA	The participants run their hotel and restaurant operations in competition with other teams	Revenue management, sales promotion, menu engineering, housekeeping, staff management and procurement. Big picture understanding of the linkages between different functions and their impact on the bottom line	Operating profit, net profit, return on assets, and cash flows. Within the hotel operations, revenue management and customer satisfaction are key	English, French, German, Italian, Mandarin Chinese, Portuguese, Spanish
Marketing Management	Marketing management, strategic marketing	Undergraduate, graduate	Management of a global smartphone company’s strategic marketing in Europe and Asia	Segmentation, positioning, distribution channel investments, advertising budget allocation, after sales services, pricing, sales forecasting, marketing research, competitor analysis, R&D and profitability	Strategic planning, analytical marketing decisions, product portfolio management	English, French, Italian, German, Lithuanian, Mandarin Chinese, Portuguese, Romanian, Russian, Spanish, Turkish
Industry Specific Business Simulations
Banking and Financial Services Management	Banking industry, strategic management	Advanced undergraduate, graduate, MBA, corporate training programs for financial institutions	The task for participating teams is to manage a bank with several front and back office operations in a single geographical market	Retail banking, SME banking, corporate banking, investment services, investment products, personnel, systems, risk management, treasury	Total shareholder return p.a. consolidates all key success factors into one measurable criterion that is used for team performance comparison	English, Finnish, French, Hungarian, Italian, Mandarin Chinese, Russian, Turkish
Electric Utilities Management	Energy industry, strategic management, risk management, regulation, power utilities, commodities	Graduate, executive MBA	The task for the teams is to manage the sales, production, risk management, and finance functions of a power utility	Electricity sales, procurement, renewable energy investments, sustainable development policies, risk-management, financials, and their relationships with each other	The success of the teams is measured by their ability to generate sustainable shareholder returns	English, French, Italian, Mandarin Chinese, Portuguese (Brazilian), Spanish
Telecom Operator Management	Telecom industry, strategic management	Graduate, executive MBA	To manage mobile, broadband and entertainment services for residential customers; communications and IT services for corporate customers	Channel management, human resource management, customer service management, network infrastructure investment decisions	The ability to grow a profitable customer base over time	English, Finnish, French, Italian, Russian
Retail Store Management	Retail industry, store management, retail marketing, consumer behavior	Undergraduate, graduate, MBA, EMBA, corporate	To manage procurement and inventory, pricing, advertising, promotion campaigns across different product categories.	How consumer preferences and competitor actions influence pricing and profitability, interlinks between procurement, inventory levels, and cash flow management, utilization of permanent and temporary staff in seasonal variations, store layout and store remodeling impact to sales, and capital appraisal for new store locations.	The ability to best identify underlying trends, analyze competition, and successfully formulate a winning strategy	English, French, Simplified Chinese, Finnish